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CONTENTS PREVIOUS SECTION

 

FINAL REFLECTION

 

End of module reflection:

  • What has been most useful about this module for you?
  • What are you going to do as a result of completing the module?
  • Who can you share some of this learning with?
  • How are you going to make sure it is something you can monitor even when you become more confident in your personal and professional effectiveness?
  • What are you going to do regularly to look after yourself?

This can be done individually or in small groups. If in small groups, please share thoughts.

 

Module References and Links

Allen, David “Getting Things Done (2001)
https://www.youtube.com/watch?v=gCswMsONkwY
https://www.slideshare.net/vandda/getting-things-done-2360605
https://lifeclub.org/books/getting-things-done-david-allen-review-summary

Bassal, C, Czellar, J, Kaiser, S & Dan-Glauser, ES (2015) Relationship Between Emotions, Emotion Regulation, and Well-Being of Professional Caregivers of People with Dementia. Research on Aging 38:477 – 503 http://roa.sagepub.com/content/early/2015/06/18/0164027515591629.full.pdf

Batt-Rawden, S. TEDxNHS The Empathy Switch https://www.youtube.com/watch?v=VN9VwX2rUqk

Berne, E (1964) Games People Play. Ballantine

Burkeman, O (2016)   Overwhelmed? 10 ways to feel less busy. The Guardian    http://www.theguardian.com/lifeandstyle/2016/feb/26/overwhelmed-10-ways-feel-less-busy

Control / Influence / Adapt
https://www.mindtools.com/pages/article/overwhelmed-work.htm

Covey, S (2004) The Seven Habits of Highly Effective People. Simon & Schuster
https://www.stephencovey.com/7habits/7habits.php
https://blog.hubspot.com/sales/habits-of-highly-effective-people-summary
https://www.youtube.com/watch?v=MURgliJjbH4  

Davidson, C, Mountain, A (2016) Transactional Analysis, Business Balls https://www.businessballs.com/transactional-analysis/

Delegation
https://www.londonleadershipacademy.nhs.uk/sites/default/files/Delegating_a_task-LAL1.pdf

Ehman, M (2011) Understanding your personality – balancing tasks and people. The Art of Simple. http://theartofsimple.net/understanding-your-personality-balancing-tasks-and-people/

Email (tips for getting more responses)
https://blog.boomerangapp.com/2016/02/7-tips-for-getting-more-responses-to-your-emails-with-data/

Ericberne.com, Transactional Analysis, http://www.ericberne.com/transactional-analysis/

Fisher, C (1997) Emotions at Work: What Do People Feel and How Should we Measure it?  School of Business Discussion Paper; No. 63, School of Business, Bond University. https://www.researchgate.net/publication/27828162_What_do_people_feel_and_how_should_we_measure_it

Friedman, K (2011) Shut up and say something: Communication Strategies to Overcome Challenges and Influence Listeners. Praeger

Fuda, P (2014) Leadership Transformed: How Ordinary Managers Become Extraordinary Leaders Paperback – 1 Aug. 2014. Profile books

Pareto Principle
https://en.wikipedia.org/wiki/Pareto_principle

Gerada, C (2020) Shame and Perfectionism among Doctors. BMJ https://www.bmj.com/content/368/bmj.m393

Gilmour, B (2019) What Keeps emergency Workers Going Can help Us All. Sydney Morning Herald https://amp.smh.com.au/national/what-keeps-emergency-workers-going-can-help-us-all-20191006-p52y44.html?__twitter_impression=true

Hsieh, C (2012) Burnout Among Public Service Workers: The Role of Emotional Labor Requirements and Job Resources. Review of Public Personnel Administration vol. 34 no. 4 379-402  http://rop.sagepub.com/content/early/2012/09/23/0734371X12460554

Humanmetrics Inc. 1998 – 2016  Similar tests to Myers Briggs http://www.humanmetrics.com/cgi-win/jtypes2.asp

John, OP, Gross, JJ (2004) Healthy and Unhealthy Emotion Regulation: Personality Processes, Individual Differences, and Life Span Development. Journal of Personality 72:6, 1301-1334 https://drive.google.com/file/d/0B2pBR20PBz_ITXZPMzZyTFYzZTQ/view

Lin, Y, Chang, W (2015) Physician Emotional Labour and Job Performance: The Mediating Effects of Emotional Exhaustion. Journal of Health Management 17: 446-457
http://jhm.sagepub.com/content/17/4/446.full.pdf+html?hwshib2=authn%3A1462360670%3A20160503%253A1357638c-5a54-4450-b2c2-efdedae5c7b8%3A0%3A0%3A0%3A%2B8ZOGqm3KqFaPTBs0t5%2BIQ%3D%3D

London Deanery Professional Support Unit, Reflection and Reflective Practice e module,
https://london.hee.nhs.uk/reflective-writing-home

Marano, HE (2003)  Ending Procrastination, Psychology Today 1991-2016, Sussex Publishers, LLC, Health Professions.com  https://www.psychologytoday.com/articles/200310/ending-procrastination

Mark, Gloria & Gudith, Daniella & Klocke, Ulrich (2015) The Cost of Interrupted Work: More Speed and Stress
https://www.ics.uci.edu/~gmark/chi08-mark.pdf

Mind (2013) Advice on eating healthily, http://www.mind.org.uk/information-support/tips-for-everyday-living/food-and-mood/#.VvQluuKLS70

Mind Tools Ltd, 1996-2016, Risk analysis and risk management, https://www.mindtools.com/pages/article/newTMC_07.htm

Mind Tools Ltd, 1996-2016, Building Self-confidence, https://www.mindtools.com/selfconf.html

Mind Tools Ltd, 1996-2016   Assertiveness, https://www.mindtools.com/pages/article/Assertiveness.htm

Mind Tools Ltd, 1996-2016, How good is your anger management, https://www.mindtools.com/pages/article/newTCS_88.htm

Mind Tools Ltd, 1996 – 2016  Essential Negotiation Skills https://www.mindtools.com/pages/article/essential-negotiation.htm

Myers Briggs Type Indicator, The Myers Briggs Foundation  http://www.myersbriggs.org

The National Sleep Foundation (2016)  Sleep tips, https://sleepfoundation.org/sleep-tools-tips/healthy-sleep-tips

Pandey, J & Singh, M (2015) Donning the mask: effects of emotional labour strategies on burnout and job satisfaction in community healthcare. Health Policy Plan. 1-12 http://heapol.oxfordjournals.org/content/early/2015/10/20/heapol.czv102.full.pdf+html?hwshib2=authn%3A1462360563%3A20160503%253A82c324c3-24f4-41d1-a047-12de9b8ed756%3A0%3A0%3A0%3A%2BIcGeT6s9bAG2VeLlrPA4Q%3D%3D

Robinson, L, Segal, J, Smith, M (2016) HelpGuide.org Effective communication, http://www.helpguide.org/articles/relationships/effective-communication.htm

Rory, Vaden (2015) Procrastination on purpose
https://www.amazon.co.uk/Procrastinate-Purpose-Permissions-Multiply-Your/dp/0399170634
https://www.youtube.com/watch?v=y2X7c9TUQJ8

SMART planning https://en.m.wikipedia.org/wiki/SMART_criteria

Starmer, AJ, et al (2014) Changes in Medical Errors after Implementation of a Handoff Program.  Engl J Med 2014; 371:1803-1812  http://www.nejm.org/doi/full/10.1056/NEJMsa1405556#t=articleTop

Stress Management Society, Exercise http://www.stress.org.uk/exercise.aspx

Theramin Trees (2010) Transactional analysis 1: Ego States and Basic Transactions https://m.youtube.com/watch?v=nKNyFSLJy6o

Theramin Trees (2010) Transactional Analysis 2: Games https://m.youtube.com/watch?v=YOqJ4sc9TAc

Theramin Trees (2010) Transactional Analysis 3: Gimmicks https://m.youtube.com/watch?v=58F2qYyAzME

Thompson, Sue & Thompson, Neil Thompson ‘The Critically Reflective Practitioner”
https://www.amazon.co.uk/Critically-Reflective-Practitioner-Sue-Thompson/dp/1352002159

Time Audit Resources
https://www.mindtools.com/pages/article/newHTE_03.htm
http://www.babblingengineer.com/productivity/time-log-and-time-management/
https://clockify.me/

Watkins, (2012) Being brilliant every single day https://m.youtube.com/watch?v=fRItG9G1rb4

YBRUMRO Caring for the Carers https://ybrumro.wordpress.com/2019/04/07/caring-for-the-carers/

 

Further Reading

Antony, M. & Swinson, R. (2000). Shyness and Social Anxiety Workbook: Proven Techniques for Overcoming Your Fears. Oakland, CA: New Harbinger

Antony, M. (2004). 10 Simple Solutions to Shyness. Oakland, CA: New Harbinger

Burns, D. D. (1985). Intimate Connections. New York: Signet (Penguin Books)

McKay, M., Davis, M., & Fanning, P. (1995). Messages: The Communication Skills Book. Oakland, CA: New Harbinger

Paterson, R. (2000). The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and In Relationships. Oakland, CA: New Harbinger

Porges, S W. (2011). The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation. New York: W. W. Norton & Company.

Sollier, P (2005). Listening for Wellness: An Introduction to the Tomatis Method. The Mozart Center Press.

 

Resources

The International Stress Management Association, Registered Charity Number 1088103. http://isma.org.uk

Mental Health Foundation Be Mindful website, Registered Charity No. England 801130 Scotland SC 039714/  https://www.bemindfulonline.com/

Mind Tools Ltd, 1996-2016   Mind Tools website https://www.mindtools.com

Mind info line www.mind.org.uk/information-support/guides-to-support-and-services/

Stressbusting.co.uk (2012) Stress busting website http://www.stressbusting.co.uk

Stress management society, http://www.stressmanagementsociety.com/?gclid=Cj0KEQjw0dy4BRCuuL_e5MeqmNABEiQAq8iNI4bLXOA2C23R6OGkfM4URGl_sLVfNn3d6FvDP6VJvBsaAvwz8P8HAQ