Influence of Culture on Communication

This is a full-day course delivered face-to-face.

Thursday 3 November (09:00 - 17:00)

Venue: Central London 


  • To raise awareness of the ways in which communication is influenced by culturally specific values and sociolinguistic behaviours 

  •  To support participants in identifying and addressing individual challenges 

  •  To consider how intercultural competence can be applied in the context of clinical practice 


Specific objectives will be based on the needs of the group. Potential activities will include: 

  • Sharing and identifying individual challenges in this area of communication 

  •  Exploring concepts and comparing definitions of culture 

  •  Reflecting on key experiences and ‘critical incidents’ where cultural factors or sociolinguistic styles may have affected understanding 

  •  Exploring dimensions through which cultures can be compared 

  •  Discussing the implications for communicating with patients, professional relationships, teaching and learning 

  •  Experimenting with applied language techniques and interactive styles 

  • Sharing resources for continuing development 


  • Healthcare professionals within London and KSS specifically
  • Healthcare professionals between Bands 5 to 8 in a recognised training scheme such as nurse preceptorship or development for more specialised clinical roles
  • Pre-registration pharmacists (1 year post degree programme based in trusts); pre-registration pharmacy technicians (2 year programme employed by trust); Foundation Pharmacists (2 years post registration); Clinical Pharmacists undertaking the 18 month General practice pharmacist training pathway as part of the NHS England pilot
  • Postgraduate Doctors and Dentists who hold a London / KSS training number (Foundation years until CCT)
  • London doctors who have completed and passed the entry requirements and have been offered a placement on the London Inducting, Returning and Retaining the Workforce schemes
  • please see PSU’s eligibility criteria for further information

Fee: £0

  • This is a free, fully funded course so please ensure that you meet the above eligibility criteria before you apply.  We recommend that you organise your study/annual leave and ensure that you can commit to attending the full session. 
  • If when your place on the course is confirmed and if your circumstances change and you can no longer attend please let us know as soon as possible so that your place can be offered to those on the waiting list.

There are 15 places available which are allocated on a first-come-first-served basis.

To apply for a place, please complete the form below:

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