Single Point of Contact (SPOC)

What are SPOC appointments?

  • A confidential appointment with a senior adviser from within the PSU to discuss any difficulties or dilemmas you currently face
  • Details of what you share in the SPOC appointment won't be discussed with member of your team or training programme
  • Appointments usually last upto 45mins & are availble by phone or virtual platforms (eg Zoom/MS Teams)
  • Most appointments will be offered within1 week but for more pressing or urgent issues we will aim to offer you an apointment within 2 working days if you request this.
  • A SPOC appointment may be suitable if you:
    • want a neutral, safe & private space just to talk freely about a difficult experience you have had or are facing
    • are feeling worried, overwhelmed, stressed or finding it hard to cope at work
    • want guidance about what support may be most helpful
    • want signposting to other resources (within the PSU or externally)
    • want help with finding a useful way forward in your current situation

How can I access a SPOC appointment?

  • Complete the SPOC application form below
  • Your form will then be forwarded to one of teh SPOC team who will email you back to arrange an appointment directly with you 
  • These confidential SPOC appointments are often one-off conversations but if necessary a follow-up can be arranged

Request a SPOC appointment by clicking here:  Single Point of Contact 

 

Clink this link to see biographies of some of our SPOC Team