Course Information

What we offer

We offer a choice of educational programmes which focus on the daily challenges you face in communicating with patients, carers and colleagues.  These courses are free, however, you will be asked to pay a deposit when booking your place, which is then refunded following attendance.  Please see our eligibility and funding criteria.

Course information calendar

April 2016 to March 2017

COURSE TITLE	COURSE DURATION	COURSE CONTENT SUMMARY
NEW Challenging Conversations: Giving and Receiving Feedback	1 Day (9 – 5)	Reflect on those challenging conversations at work and examine how to improve discussion and feedback with practical exercises based on participants’ individual needs. Express your interest here: commskills@nwl.hee.nhs.uk

Learning Needs Review (LNR)

If you need an individual, detailed analysis of your communication skills, which includes a personal written report, you may apply for a Learning Needs Review (LNR).

Unsure of eligibility and funding?

Please see our eligibility and funding criteria

Reporting: In instances where Professional Support Unit provides reports to individual clients we aim to provide reports within 2 weeks of the relevant event. If you have not received a report within this time frame, please contact our Coordinators.